Refund policy

Return & Refund Policy

At Pampy, your satisfaction is important to us. Please review our return policy carefully.

Returns

Returns are accepted within 3 days of delivery. To be eligible for a return, items must be unused and in original packaging.

Refunds

A 20% restocking fee will apply to all returned items. Refunds will be issued to the original payment method after inspection, minus the restocking fee and original shipping charges.

Return Shipping

Customer is responsible for all return shipping costs.

Final Sale

No final sale items are offered. All products are eligible for return under the terms above.

How to Initiate a Return

Please contact us at service@tokuo.us with your order number and reason for return.